Customer Report Center
- Tell us what you think. If you wish we will post your comments here for others to see. Thank you for your business!
I always recommend Thompson Septic to my real estate clients for septic inspections. Thompson is thorough and punctual, providing clients with a quality inspection along with a detailed drawing, and list of any repairs that may be needed. I know I can trust their expertise and experience, which is why I feel comfortable recommending them over & over!
Rainey, Jones & Shaw Realtors
Thompson installed our septic system when we built our home 7 years ago. It has been almost maintenance free. We have had only 2 service calls in 7 years and both times they have responded promptly and solved the problem quickly and to our satisfaction. The people who came out were very friendly and eager to help us. We recommend Thompson to anyone who is installing a new system or needs maintenance on an existing one. We also encourage you to support them as they are a local business.
Rick and Karen, Goshen Ky
Greg and Matt Thompson went over and beyond my expectations in service and quality. They ran into difficulties with hitting rock and other challenges requiring more labor on their part, but did not charge any more than their original estimate. They are both very friendly to work with and experts in their field. I highly recommend them! Thank you for a great job. Paige, Crestwood, Ky.
Here is what I just shared on my Facebook page to over 3750 people. It's not often we get to find people who become "angels" to others in todays world, yet they are all around us...we just need to look up and see them! Often they will never take the credit or request to be known. They are just glad to know they helped someone else, even if it means they changed their schedules or stayed at work later instead of going home to their families because they know someone needs their help. To all of my friends and every Real Estate Professional in Louisville Kentucky, if you ever need a septic company... Thompson Septic Company is the one you need to call. This is not a subject we talk about either...yet the father and son team went beyond "above and beyond" and saved my client thousands today. They are the unsung hero that needs to be known. My heart is filled with gratitude for what this "father and son" company did to help one of our clients in Oldham county, KY today.
NIkki - Keller Williams Realty, Louisville East.
-----The work you did on my septic and sand filter was great. Not only were you professional you were very personable too. You will be the first on I will call with any septic problems and the first one I will recommend to anyone else. Thank you Greg and Matt.
Greg and Matt thank you for all the hard work you do. Oldham county citizens are very lucky to have the both of you doing septic work. Honest and Dependable. Thanks again for your work.
I just want to thank you for a wonderful job you did for our house septic system. After we spent hundreds of dollars with the local big septic company, we were told that we had a bad lateral line and needs repair. When we inquired for more information, they won't even talk and explain any more detail. When you came over, you started at the very basic and showed us how we should clean our filter for the tank. A simple step like that had our system running with no more problems.
Thank you for a great job done.
I just wanted to thank you and Mathew again for working so hard to do a great job, at a fair price. I know I get stuck on details and make changes as you go, but that is just who I am. You both dealt with me like the professionals that you are and kept rolling. I really appreciate you accepting the additions and always showing up on site prepared for the days work, no matter how long the day ran. I will think of you first if more projects pop up on the farm and I will certainly recommend you to anyone that can use your services. It is so refreshing to work with someone that does what they say they will, when they say they will, and without cutting corners after the sale. I wish all contractors were as easy to work with as you are. I enjoyed spending time at your shop, you have done a great job there also, you have a very nice set up. As good as your place looked in the dark I'm sure it is more impressive in the daylight.
Greg & Matt came out to inspect our septic system. They were professional & informative when they located tanks & laterals using cutting edge cameras and technologies to make data-based decisions. We were pleased the complete schematic of our system that came via email only two days after the inspection. Best of all, they left no messes for us to clean up! All-in-all they did a marvelous job. We certainly appreciate their help!
Synthia & Steve, LaGrange, Ky
Synthia & Steve, LaGrange, Ky